Nicola Morelli - From people to blueprints

Nicola Morelli, professor at Aalborg University (Denmark), is the first visiting professor for the II Edition of the Master in Service Design at Poli.Design.
In his lecture/workshop, he is sharing theories, methodologies and tools developed and collected throughout his academic and professional experience worldwide. Plus, he is providing some great references to deepen into Service Design practice and design culture. Take a look:

• This is Service Design Thinking
• Service Design Tools
• The Design Way – by Harold G. Nelson and Erik Stolterman
• Service Design: from insight to implementation – by A. Polaine, L. Løvlie & B. Reason
• Of Bicycles, Bakelites, and Bulbs – by Wiebe E. Bijker