News

Designing future services for resilient mountain communities

10.07.2025 Read news

Regione Lombardia joins forces with the Specializing Master in Service Design

26.06.2025 Read news

Wrapping up “Moments of Life”, the workshop with Generali Italia

24.06.2025 Read news

Designing for Public Good: A Pill on Social and Systemic Impact

11.06.2025 Read news

Generali Italia and MSD empowering the next generation of designers

04.06.2025 Read news

MSD and IBM shaping together the future of Gen-AI in Service Design

20.05.2025 Read news

Back to the roots — and beyond

19.05.2025 Read news

Workshop Wrap-Up - From Vision to Impact

15.05.2025 Read news

Mid-review with AWorld: testing early visions

09.05.2025 Read news

Kicking off the AWorld Workshop: Designing the Innerverse

05.05.2025 Read news

Designing Circular Futures: Wrapping up

30.04.2025 Read news

Sustainable Design & Circular Economy: starting today!

28.04.2025 Read news

MSD and AWorld teaming up to shape transformative learning through Service Design

23.04.2025 Read news

Wrapping up Future Studies

16.04.2025 Read news

Exploring Possible Futures

14.04.2025 Read news

Exploring AI & IoT in the Emerging Technologies Module

04.04.2025 Read news

Exploring the invisible: Emerging Technologies kick-off

03.04.2025 Read news

Strategy Through Play

02.04.2025 Read news

Designing Business with a Strategic Lens

31.03.2025 Read news

From Insight to Intervention

27.03.2025 Read news

Designing for Behaviour

26.03.2025 Read news

Systems Within Systems

25.03.2025 Read news

Understanding Complexity Through Systemic Design

24.03.2025 Read news

From Insights to Prototypes: Designing Better User Experiences

20.03.2025 Read news

Understanding Interaction Design in Service Development

18.03.2025 Read news

Exploring the Potential of the Metaverse

12.03.2025 Read news

Exploring Business Model Innovation

10.03.2025 Read news

Redefining Meaning Through Design

07.03.2025 Read news

Strategic Thinking Begins Here

05.03.2025 Read news

Wrapping up Facilitation & Co-Design

03.03.2025 Read news

Facilitation & Co-design – Kicking off Pill 2

26.02.2025 Read news

Building a Portfolio with Purpose

25.02.2025 Read news

Closing the Public Speaking & Storytelling Module

21.02.2025 Read news

Public Speaking & Storytelling – Kicking Off the Module

20.02.2025 Read news

Wrapping up From Concept to Prototyping!

19.02.2025 Read news

From research to prototyping: Connecting insights and implementation

13.02.2025 Read news

Cheering the graduation of the XI Edition of the Master: A New Generation of Changemakers

11.02.2025 Read news

Approaching the Ethnography of Design

10.02.2025 Read news

Mapping the Future: Exploring Trend Research and AI

07.02.2025 Read news

From Data to Meaning: Concluding the Data Analysis & Visualization Module

06.02.2025 Read news

Visualizing Data: Exploring Design, Neutrality, and Interpretation

05.02.2025 Read news

Wrapping Up the Fundamentals of Service Design

03.02.2025 Read news

Today, we’ve wrapped up the three-day lecture on Service Design Tools Basics.

31.01.2025 Read news

Getting hands-on with Service Design Tools.

29.01.2025 Read news

The XII Edition takes off with Service Design Basics!

28.01.2025 Read news

Welcome Class of the XII edition!

27.01.2025 Read news

MSD12 loading here!

23.01.2025 Read news

Unlocking the full potential of our students, while maximizing Sky Italia’s capabilities with hyper-personalized experience

19.06.2024 Read news

‘Sky’s Hyper-Personalized Experience’ is the challenge for the third workshop

04.06.2024 Read news

(Service)Designing for Public Sector & Social Design

30.05.2024 Read news

Let's celebrate the outcomes of "The future of work", the workshop with Bludigit - Italgas

29.05.2024 Read news

‘The future of work’ in Bludigit Digital Factory, for the 2nd workshop

15.05.2024 Read news

Equipping students with a systemic design lens

09.05.2024 Read news

The urgency of Sustainable Design, which promotes the Circular Economy, breaks into the Service Design

07.05.2024 Read news

Including Inclusivity in Service Design

06.05.2024 Read news

Familiziaring with Service Ecosystem Design, thanks to the guidance of Josina Vink

03.05.2024 Read news

Exploring Service Evaluation thanks to Francesca Foglieni

23.04.2024 Read news

Knocking on the door of the working world

22.04.2024 Read news

A magnifying glass on business organization, from a design perspective, with Marzia Aricò

19.04.2024 Read news

Examining Digital Communication with Andrea Cuman

05.04.2024 Read news

Tobias Revell opens the door to speculative design, with ‘Speculative and Critical Design at Work’

29.03.2024 Read news

Narrating new stories, with Lucca Comics & Games as new partner

27.03.2024 Read news

Climbing Business Strategy & Planning with Daniele Radici

25.03.2024 Read news

Shaping the future of tomorrow's services, learning from Alessandro Redondi the secret ingredients

21.03.2024 Read news

Digging in the field of Design Justice, thanks to Elena Silvestrini

18.03.2024 Read news

Linking a new bridge of partnership: welcome to Bludigit

15.03.2024 Read news

Overflying Behavioral Design, with Lauren Kelly as pilot

12.03.2024 Read news

Challenging Data Analysis & Visualization, following Paolo Ciuccarelli’s steps.

11.03.2024 Read news

The discovery of emerging technologies goes on: an overview of technologies and AI cases

07.03.2024 Read news

Diving in Virtual Reality and Metaverse, with the expert Lucio Pascarelli

06.03.2024 Read news

Approaching Business Strategy & Planning, following Daniele Radici’s lead

04.03.2024 Read news

Hunt through Design-driven Innovation, let’s find and study the right clues.

01.03.2024 Read news

Pursuing our premium partnership with Sky Italia

28.02.2024 Read news

Call for future service designers: UX prototyping and Interaction Design is here

27.02.2024 Read news

A journey into Afrikan Design Culture, with Ralitsa Diana Debrah

26.02.2024 Read news

Investigating facilitation and co-design with Monteleone

21.02.2024 Read news

Let's portray our projects: it was portfolio time here

20.02.2024 Read news

Celebrating the Graduation of the 10th Edition of the Master, shaping a Brighter Future

16.02.2024 Read news

Travelling in the future scenario of Energy Ville, with exceptional guides, Thomas Markussen & Eva Knutz.

13.02.2024 Read news

Highlighting Trend Research

12.02.2024 Read news

Delving into Concept Generation techniques and Rapid Prototyping!

05.02.2024 Read news

Getting closer to Design Ethnography

30.01.2024 Read news

Valentina Auricchio & Marta Corubolo outline the way to Service Design Tools

25.01.2024 Read news

Service Design Masterclasses are back!

24.01.2024 Read news

Discover service design basics

23.01.2024 Read news

Let’s start the 11th edition of the Specializing Master in Service Design

22.01.2024 Read news

A journey in Service Design education

17.11.2023 Read news

Empowering Humanity: Unveiling Impactful Service Concepts for Collective Engagement and Humanitarian Activism

27.07.2023 Read news

Outcomes of the Second Workshop - Beyond the Game

26.06.2023 Read news

Ottla Arrigoni on Service Design for Public Sector & Social Design

19.06.2023 Read news

Introducing Systemic Design with Mieke van der Bijl-Brouwer

14.06.2023 Read news

Beyond the Game - Second Workshop in with Sisal

31.05.2023 Read news

Creating a Circular Campus: Enhancing Politecnico's Sustainability with Erwan Mouazan

23.05.2023 Read news

Integrating Circular Economy in Service Design for Sustainability

22.05.2023 Read news

Unlocking the Power of Impact Measurement with Lavinia Pastore

16.05.2023 Read news

Empowering Electrification: Students Collaborate with Tangity Design to Shape Innovative Solutions for Italy

16.05.2023 Read news

Advancing Electrification with Tangity - The First Workshop for the X Edition Students

02.05.2023 Read news

Last Masterclass of 2023 - Designing Institutions for the Age of Polycrisis with Giulio Quaggiotto

17.04.2023 Read news

Putting Business Strategy & Planning into Practice with Daniele Radici

12.04.2023 Read news

Understanding Blockchain & its Applications with Claudio Di Ciccio

11.04.2023 Read news

Lauren Kelly Teaches Behavioural Design

11.04.2023 Read news

Diving into Design & Ethics with Peter Gall Krogh

04.04.2023 Read news

New partnership with Médecins Sans Frontières

30.03.2023 Read news

Digital Communication with Andrea Cuman

29.03.2023 Read news

Giovanni Magni teaches Data Analysis & Visualisation

27.03.2023 Read news

Joining forces for innovation: Oblo is our new partner

24.03.2023 Read news

Designing for Inclusivity with Antonio Grillo

24.03.2023 Read news

Empowerment Day: Fostering Collaboration and Problem-Solving among Students

23.03.2023 Read news

Exploring the Metaverse: A Virtual Reality Adventure for the X edition

23.03.2023 Read news

Exploring Speculative Design with Anab Jain of Superflux

20.03.2023 Read news

Internet of Things: Shaping New Service Models

15.03.2023 Read news

Theory & Practice: Business Strategy & Planning with Daniele Radici (First Session)

14.03.2023 Read news

Second Masterclass: Design Justice for More Just and Liberating Futures

03.03.2023 Read news

Rapid Prototyping with Marc Fortuny

27.02.2023 Read news

Building a Better Tomorrow: Celebrating the Graduates of the 9th Edition Master in Service Design

24.02.2023 Read news

Showcasing your Skills as a Service Designer, CV & Portfolio Design

24.02.2023 Read news

First Masterclass of 2023: Diving Deep into Systemic Change: The Last 10 Years

22.02.2023 Read news

Bridging Ideas and Collaboration: Exploring Concept Generation, Facilitation & Co-Design

16.02.2023 Read news

Designing the Future: A Journey Through Energy Ville

09.02.2023 Read news

Uncovering User Insights & Trends with Gabriella Piccolo & Elena Novati

06.02.2023 Read news

Students embark on a Service Design Tools Basics journey with Valentina Auricchio & Marta Corubolo

30.01.2023 Read news

Diving into Service Design Basics

25.01.2023 Read news

Sisal is the newest entry to our roster of Partners in the X edition

24.01.2023 Read news

Welcome Class of the X edition!

23.01.2023 Read news

Renewed collaboration with Tangity

13.12.2022 Read news

Main Partnership with Deloitte Digital

06.12.2022 Read news

Results of the Final Workshop with Tangity and Kinto

09.09.2022 Read news

The Final Workshop with Tangity and Kinto has started

27.06.2022 Read news

Ottla Arrigoni on Service Design for Public Sector

20.06.2022 Read news

Experimenting with the service blueprint with Chiara Monteleone

14.06.2022 Read news

Co-Design and Co-Production with Daniela Selloni

09.06.2022 Read news

Final Presentations of the Workshop with Sky

07.06.2022 Read news

The Workshop with Sky on Customer Relationships

16.05.2022 Read news

Results of the Workshop with Sketchin

12.05.2022 Read news

Tangity is the new premium partner of the IX and the X editions

10.05.2022 Read news

Antonio Grillo's module on Inclusive Design

09.05.2022 Read news

New premium partnership with Sky Italia

04.05.2022 Read news

Concept Generation Workshop with Sketchin

02.05.2022 Read news

Andrea Cuman on Digital communication & strategy

21.04.2022 Read news

Designing AI with Gianluca Mauro

20.04.2022 Read news

Results from Workshop with FAI - Villa Necchi Campiglio

19.04.2022 Read news

User Research Workshop with FAI - Villa Necchi Campiglio

12.04.2022 Read news

FAI - Villa Necchi Campiglio is our new partner

07.04.2022 Read news

Designing Blockchain-based Applications by Claudio Di Ciccio

06.04.2022 Read news

Getting into facilitation & improvisation with Belina Raffy

04.04.2022 Read news

Dataviz & storytelling with Giovanni Magni

30.03.2022 Read news

The new partnership with Sketchin

23.03.2022 Read news

Rachel Inman & Munish Dabas on interaction design, UX & UI

22.03.2022 Read news

Fifth 2022 Masterclass: Giulio Quaggiotto on Beyond silver bullets

21.03.2022 Read news

Learning why & how to prototype a service with Marc Fortuny

14.03.2022 Read news

Fourth 2022 Masterclass: Lauren Kelly on Behaviour, science, and design

11.03.2022 Read news

First part of service economy & business planning with Daniele Radici

07.03.2022 Read news

Francesca Foglieni on how to evaluate services

03.03.2022 Read news

Learning communication skills with Alberto Castelvecchi

01.03.2022 Read news

Second 2022 Masterclass: R. Tassi, F. Foglieni and Y. Besplemennova on Enhanced Service Design Methods & Tools

25.02.2022 Read news

Third 2022 Masterclass: Stefaan Verhulst on Data driven service design: potential, practice and challenges

25.02.2022 Read news

Learning concept generation with Elisabeth Graf

23.02.2022 Read news

Fresh and new service designers from the 8th edition

22.02.2022 Read news

Service Design Portfolio module by Francesco Leoni

15.02.2022 Read news

Designing Futures with Thomas Markussen & Eva Knutz

11.02.2022 Read news

First 2022 Masterclass: Laura Forlano on Making Critical More Than Human Futures

04.02.2022 Read news

Service Design Methods and Tools with Roberta Tassi

31.01.2022 Read news

Enduring collaboration with Deloitte Digital

28.01.2022 Read news

Lara Penin on service design basics

26.01.2022 Read news

The IX Edition has officially started!

24.01.2022 Read news

Presentations of the Final Workshop with OpenZone

09.07.2021 Read news

From research to prototyping, final workshop with OpenZone

28.06.2021 Read news

Emerging technologies with Lorenzo Ruggieri

25.06.2021 Read news

Service design for public sector with Alessandra Canella

21.06.2021 Read news

Final Presentations of the Workshop with Lendlease

18.06.2021 Read news

Concept Development Workshop with Lendlease

07.06.2021 Read news

Facilitation & improvisation techniques with Belina Raffy

03.06.2021 Read news

Collaborative services with Anna Meroni

03.06.2021 Read news

Inclusive design with Antonio Grillo

24.05.2021 Read news

Service blueprint with Chiara Monteleone

17.05.2021 Read news

Results from the Workshop with Sisal on Responsible Game

10.05.2021 Read news

The future experience for safer digital gaming with Sisal

03.05.2021 Read news

Co-design & co-production with Daniela Selloni

26.04.2021 Read news

Final Results of the Workshop with Spaces

24.04.2021 Read news

User research workshop with Spaces

19.04.2021 Read news

Public speaking with Alberto Castelvecchi

13.04.2021 Read news

Services for collaborative cities with Ezio Manzini

08.04.2021 Read news

Service brand with Silvia Barbieri

07.04.2021 Read news

UX & UI with Rachel Inman

29.03.2021 Read news

Service evaluation with Francesca Foglieni

22.03.2021 Read news

Service economy & business planning with Paolo Lombardi (Part 1)

15.03.2021 Read news

Graduation day! Second session of the 7th edition

12.03.2021 Read news

Data visualization and storytelling with Giovanni Magni

08.03.2021 Read news

Rapid prototyping with Marc Fortuny

01.03.2021 Read news

Design futures with Thomas Markussen and Eva Knutz

22.02.2021 Read news

Concept generation with Elisabeth Graf & Andrea Fischer

15.02.2021 Read news

Masterclass #4: Mauro Martino on the hidden beauty (of AI)

12.02.2021 Read news

Service design tools - Focus on design with Roberta Tassi

08.02.2021 Read news

Masterclass #3: Nicolas Nova on design fiction

05.02.2021 Read news

Let's talk about CV and portfolio design with Francesco Leoni

03.02.2021 Read news

Service design tools - Focus on research with Roberta Tassi

01.02.2021 Read news

The VIII Edition of the Master in Service Design has officially started

25.01.2021 Read news

Premium partnership with OpenZone!

21.01.2021 Read news

Masterclass #2: Pau Garcia on data, love and people

11.12.2020 Read news

Graduation day! First session of the 7th edition

02.12.2020 Read news

Premium partnership with Lendlease!

18.11.2020 Read news

Masterclass #1: Andy Polaine on service design and system thinking

13.11.2020 Read news

New partnership with Spaces!

10.11.2020 Read news

Service Design Lab Final Event

30.10.2020 Read news

VIII Edition started!

19.10.2020 Read news

Service Design Online Masterclasses 2020/21

09.10.2020 Read news

Deloitte Digital: a never-ending collaboration

07.10.2020 Read news

Joint initiative on the Service Design Tools platform

07.05.2020 Read news

Farewell! Results from the final workshop

30.04.2020 Read news

The final workshop with Maersk

21.04.2020 Read news

Mapping and envisioning Service Blueprints with Chiara Monteleone

15.04.2020 Read news

The Masterclass by Alessandro Rancati: Design for Policy

14.04.2020 Read news

Delving into public sector with Stefan Holmlid

06.04.2020 Read news

Selecting the service for the Final project!

25.03.2020 Read news

Designing for Inclusivity with Antonio Grillo

16.03.2020 Read news

Launch of the Final project

11.03.2020 Read news

Understanding sharing and collaborative services with Anna Meroni

09.03.2020 Read news

The Masterclass by Pau Garcia: Data, Love and People

20.02.2020 Read news

Reflecting on emerging technologies with Lorenzo Ruggieri

17.02.2020 Read news

The Masterclass by Andy Polaine: Service Design for the Circular Economy

13.02.2020 Read news

Results from the workshop on urban resilience

07.02.2020 Read news

The workshop on resilience under the patronage of the Municipality of Milan

03.02.2020 Read news

Under the patronage of the Municipality of Milan

29.01.2020 Read news

Practicing communication skills with Alberto Castelvecchi

28.01.2020 Read news

Hosting a Co-Design session with Nicola Morelli

20.01.2020 Read news

Applied Improvisation for Service Design with Belina Raffy

13.01.2020 Read news

Learning the fundamentals of Interaction Design with Rachel Inman

07.01.2020 Read news

Services for collaborative cities by Ezio Manzini

19.12.2019 Read news

Understanding the business side of services with Paolo Lombardi

17.12.2019 Read news

Crafting CV & Portfolio with Francesco Leoni

16.12.2019 Read news

Learning Service Evaluation with Francesca Foglieni

09.12.2019 Read news

Rapid Prototyping with Marc Fortuny

02.12.2019 Read news

The Masterclass by Klaus Schwarzenberger: Journey Map Operations

29.11.2019 Read news

Using and visualizing data with Azzurra Pini

25.11.2019 Read news

The Masterclass by Nicolas Nova: Design Fiction

22.11.2019 Read news

Delving into Design fiction with Thomas Markussen

18.11.2019 Read news

The first workshop is underway!

11.11.2019 Read news

The ideation phase with Jan Koenders

04.11.2019 Read news

Brainstorming on the Service Design Lab

28.10.2019 Read news

Learning the fundamentals of Design Research with Roberta Tassi

21.10.2019 Read news

Exploring Service Design Basics with Birgit Mager

17.10.2019 Read news

Graduation Day! Service Designers from the VI Edition

16.10.2019 Read news

The 7th Edition of the Master has started!

14.10.2019 Read news

The premium partnership with Maersk

11.10.2019 Read news

The partnership with Centro Medico Santagostino

26.09.2019 Read news

Service Design Lab: the partnership
with H-FARM

16.09.2019 Read news

Masterclasses registrations
are open!

12.09.2019 Read news

Deloitte Digital:
A long-lasting partnership

05.09.2019 Read news

Blockchain and new services from the last Workshop with Capgemini

05.04.2019 Read news

Sharing and collaborative services with Anna Meroni

21.03.2019 Read news

Blockchain and Digital Solutions for Milan

18.03.2019 Read news

Designing for the Circular Economy with Andy Polaine

15.03.2019 Read news

AI and Service Design with Stefan Holmlid

11.03.2019 Read news

Digital Personal Trainers for Virgin Active

08.03.2019 Read news

Envisioning a future service offering for Virgin Active

18.02.2019 Read news

Co-production and Co-creation for Mental Healthcare

11.02.2019 Read news

Brand new concepts for Banca IFIS

07.02.2019 Read news

Concept Generation Workshop with Banca IFIS

28.01.2019 Read news

How to create a Service Design brand strategy?

24.01.2019 Read news

Experimenting Service Evaluation

21.01.2019 Read news

UX & UI Pill with Claudia Busetto

14.01.2019 Read news

CV and Portfolio for Service Design

09.01.2019 Read news

Here is our new Premium Partner, Banca IFIS

08.01.2019 Read news

Which is Improvisation's role in the design process?

07.01.2019 Read news

A discussion about "Networks of care" with Ezio Manzini

21.12.2018 Read news

IoT & Physical Computing for retail

17.12.2018 Read news

Designing interactions with Patrizia Marti

10.12.2018 Read news

How to assess a business opportunity for a new service?

03.12.2018 Read news

How and why do we need to prototype services?

26.11.2018 Read news

Working on Design Futures with Guy Julier

19.11.2018 Read news

Students insights for Milan Marriott Hotel

15.11.2018 Read news

User Research for Milan Marriott Hotel

05.11.2018 Read news

Service Visualization and Storytelling

29.10.2018 Read news

New Service Designers from the 5th Edition

26.10.2018 Read news

Visualization Softwares with Enrico Tedoldi

25.10.2018 Read news

The creative phase of the design process

22.10.2018 Read news

Which are Service Designer's tools?

15.10.2018 Read news

First Service Design tips with Nicola Morelli

11.10.2018 Read news

Welcome to everyone, 6th Edition has finally started!

10.10.2018 Read news

Welcome back to Capgemini!

10.10.2018 Read news

Virgin Active as our Premium Partner

02.10.2018 Read news

The Future of Goverment 2030+

28.09.2018 Read news

Our new Partner: Milan Marriott Hotel

27.09.2018 Read news

Welcome back to Deloitte Digital!

25.09.2018 Read news

Why Empathy shouldn’t be underestimated

06.09.2018 Read news

Beyond the interface: the relation with users gets conversational

26.07.2018 Read news

Qualitative vs quantitative: from VS to &

05.07.2018 Read news

Six fresh service ideas for Capgemini's luxury clients

29.03.2018 Read news

Workshop with Capgemini

12.03.2018 Read news

Service evaluation with Francesca Foglieni

05.03.2018 Read news

New service ideas for the employees of IREN

28.02.2018 Read news

Workshop with Iren

12.02.2018 Read news

Workshop with NovaCooop

09.02.2018 Read news

New neighbourhood services with NovaCoop

30.01.2018 Read news

From service experiences to digital interfaces with Claudia Busetto

22.01.2018 Read news

Nova Coop

18.01.2018 Read news

IoT & Physical Computing with Lorenzo Ruggieri

15.01.2018 Read news

Changing your mind with Daniela Sangiorgi and Marta Carrera

10.01.2018 Read news

Sharing and collaborative services with Anna Meroni

09.01.2018 Read news

Design for City Making. Social innovation and service design with Ezio Manzini

07.01.2018 Read news

Rapid Prototyping with Stefan Holmlid

18.12.2017 Read news

Service Branding with Silvia Barbieri

14.12.2017 Read news

Improvisation for Service Design with Belina Raffy

11.12.2017 Read news

Interaction Design with Danila Pellicani

04.12.2017 Read news

Concept generation with Vincenzo Di Maria

27.11.2017 Read news

Capgemini

23.11.2017 Read news

Service Economy & Business Planning with Paolo Lombardi

20.11.2017 Read news

Iren Group

16.11.2017 Read news

Designing Better Services - A Strategic Approach from Design to Evaluation

10.11.2017 Read news

Workshop User Research with Eataly

09.11.2017 Read news

Workshop on the User research with Eataly

30.10.2017 Read news

Service Visualization with Adriano Gariglio

24.10.2017 Read news

Review from the first week of the Master

19.10.2017 Read news

The 5th edition is starting!

09.10.2017 Read news

New faces: Guy Julier

05.10.2017 Read news

New faces: Stefan Moritz

28.09.2017 Read news

Being a service designer beyond tools and definitions

25.09.2017 Read news

How Service Designer can have that extra oomph in the world of Digital Experiences.

04.09.2017 Read news

Big, open, driven. How can Service Designers deal with data?

31.07.2017 Read news

Towards a service design driven society

17.07.2017 Read news

Sharing and collaborative services with Anna Meroni

07.04.2017 Read news

Workshop with Barilla

30.03.2017 Read news

Social innovation with Ezio Manzini

23.03.2017 Read news

The master in Service Design meets Eataly

06.03.2017 Read news

Service Branding with Silvia Barbieri

03.03.2017 Read news

Workshop with Intesa Sanpaolo

20.02.2017 Read news

Alumni Design Talks

17.02.2017 Read news

From UI to UX with Claudia Busetto

05.02.2017 Read news

IoT & Physical Computing with Alessandro Masserdotti

29.01.2017 Read news

Intesa Sanpaolo

24.01.2017 Read news

Workshop with Eataly and Francesco Bombardi

14.01.2017 Read news

Zehus Human + | a bike sharing project

13.01.2017 Read news

Interaction Design Toolbox with Dario Buzzini

17.12.2016 Read news

User research and concept generation for ActionAid Italy with Vincenzo di Maria

09.12.2016 Read news

Design Leadership with Anne Danielsen and Christina Melander

02.12.2016 Read news

Rapid Prototyping with Stefan Holmlid

25.11.2016 Read news

Concept generation with Gianluca Brugnoli

18.11.2016 Read news

User Research at Museo del Novecento with Chiara Torti and Valentina D'Addato

28.10.2016 Read news

Service Visualization with Adriano Gariglio

21.10.2016 Read news

Service Design Tools with Nicola Morelli

14.10.2016 Read news

Eataly

13.10.2016 Read news

The IV Edition of the Master is started

10.10.2016 Read news

III Edition is officially finished

04.10.2016 Read news

Parla con noi - Talk @ Museo del Novecento

27.09.2016 Read news

To all the registration form designers I’ve never met, OR..

27.07.2016 Read news

Lefloft

21.07.2016 Read news

The Master meets Actionaid

19.07.2016 Read news

Touchpoint co-design experiments

14.07.2016 Read news

SOCIAL DESIGN AND AESTHETICS @ Polifactory

29.06.2016 Read news

Barilla Group

28.06.2016 Read news

Deloitte Digital

22.06.2016 Read news

Jakarta’s New Love Chapter for Motorbike

14.06.2016 Read news

How your employee experience can transform you business

08.06.2016 Read news

The Human Element

07.06.2016 Read news

Design e policy making

31.05.2016 Read news

Cushioning the Service Impact

04.04.2016 Read news

The Aftertaste of Services

30.03.2016 Read news

The Airbnb: a new category of accommodation

30.03.2016 Read news

Sense of control : Ability to control your customers

14.03.2016 Read news

Limiting the limits...

22.02.2016 Read news

John Malkovich is a Service Designer: Airbnb and empathy

19.02.2016 Read news

Service Design Challenge #BKK : Transportation

17.02.2016 Read news

Alessandro Masserdotti - Interaction Design

04.02.2016 Read news

Dario Buzzini - Digital Services

25.01.2016 Read news

Design Pill#2 - Gamification + Healthcare

18.01.2016 Read news

Measuring investment...

14.01.2016 Read news

Waiting as an experience

12.01.2016 Read news

We are Back!

08.01.2016 Read news

Omar Vulpirani - Storytelling

23.12.2015 Read news

Service Jam #1 - with ActionAid Italia

18.12.2015 Read news

Service Design and Post-its

17.12.2015 Read news

Who suits Service Design?

09.12.2015 Read news

This new empathy game i discovered

04.12.2015 Read news

Michele Zini - Interior for Services

03.12.2015 Read news

Service design and urban mobility

02.12.2015 Read news

Silvia Barbieri - Service Branding

01.12.2015 Read news

Not your regular kind of camp

30.11.2015 Read news

Design Pill #1 - Cashless Systems

27.11.2015 Read news

Ezio Manzini - Design for Social Innovation

20.11.2015 Read news

Stefan Holmlid @ EveryDay Service Designer

19.11.2015 Read news

Better Together - Design Challenge

17.11.2015 Read news

The graphic pulse of service design

14.11.2015 Read news

SMAU Milano 2015

12.11.2015 Read news

Conundrum to insights

09.11.2015 Read news

Workshop with Museo della Scienza e della Tecnologia Leonardo da Vinci

01.11.2015 Read news

BOOM!

30.10.2015 Read news

Service design experience in Expo Milano 2015

19.10.2015 Read news

Can good service design ever be by default?

15.10.2015 Read news

Interview with Dr Daniela Sangiorgi

14.10.2015 Read news

III Edition of the Master in Service Design: took flight!

06.10.2015 Read news

The Consortium SUN has integrated service design for retail

14.07.2015 Read news

Sacrality and rituality for informing service design

04.05.2015 Read news

EVERYDAY SERVICE DESIGNER

07.04.2015 Read news

Emotional Support, Entertainment first

17.03.2015 Read news

Got a wicked problem?

09.03.2015 Read news

Design the meaning

08.03.2015 Read news

The service design for Internet product

08.03.2015 Read news

"Everyone is a Designer"

08.03.2015 Read news

Service Rehab

08.03.2015 Read news

Humanizing your user

06.03.2015 Read news

The Solving Mindset

04.03.2015 Read news

Involved customer, happy customer

24.02.2015 Read news

Bedsider: a service for stopping unplanned pregnancy

22.02.2015 Read news

Gamification: A design tool or an experience?

22.02.2015 Read news

User Testing - A grown-up version of the old fashioned focus group

20.02.2015 Read news

Our data is worth money

20.02.2015 Read news

Toying with innovation

15.02.2015 Read news

Casa Jasmina, the open source apartment

15.02.2015 Read news

The power of prototyping (and not necessarily being actors)

12.02.2015 Read news

Utopia on Earth: The Venus Project

07.02.2015 Read news

Lego design thinking

06.02.2015 Read news

Disrupting journalism

02.02.2015 Read news

Design for illiteracy

02.02.2015 Read news

The Trust Of Online Market

01.02.2015 Read news

Why we want to share something online?

25.01.2015 Read news

What is ‘Co-Creation’

25.01.2015 Read news

Re-thinking the book

19.01.2015 Read news

Can behavior be designed?

18.01.2015 Read news

Actions speak louder than words. Act now, talk later.

18.01.2015 Read news

Be My Eyes

17.01.2015 Read news

Making services your own

12.01.2015 Read news

The superpowers of Augmented Reality

11.01.2015 Read news

A Universal World

06.01.2015 Read news

Pimp my Carroça

06.01.2015 Read news

The retail wonderland

04.01.2015 Read news

Shape - Design awareness for the young ones

02.01.2015 Read news

Context maps, progression curves & Janus Cones

02.01.2015 Read news

Embrace - a next level smart watch

30.12.2014 Read news

We care more about experiences than possessions

29.12.2014 Read news

MSD 2014 Recap

28.12.2014 Read news

One of the first hubs in history. La Malcontenta

12.12.2014 Read news

Empathy and the constraints of services

09.12.2014 Read news

What I’ve learned from the Design Thinking approach

02.12.2014 Read news

The challenge of what cannot be designed

30.11.2014 Read news

AD Ver. 2.14.00

30.11.2014 Read news

Service design success and corporate empathy

30.11.2014 Read news

Piedibus

30.11.2014 Read news

Dignifying people through democratic service design

26.11.2014 Read news

The must experience: teamwork

25.11.2014 Read news

Digital Services for White House

24.11.2014 Read news

TaoBao has changed our lifestyle in China

23.11.2014 Read news

Museums are getting social

21.11.2014 Read news

Visual Storytelling that melts our harts

21.11.2014 Read news

The Lunch Box

20.11.2014 Read news

The Ikea effect and egg theory

17.11.2014 Read news

People's Thinking Is Essential For Design

16.11.2014 Read news

How Does Food Shape Cities?

14.11.2014 Read news

Design is a matter of freedom

14.11.2014 Read news

Did you feel creatively stuck?

14.11.2014 Read news

Presentation at Museo della Scienza e della Tecnologia Leonardo da Vinci

13.11.2014 Read news

Once Upon a Jam...

13.11.2014 Read news

The art of facilitation

13.11.2014 Read news

Doctors' visits with less pain

10.11.2014 Read news

Fighting ebola with technology and information

09.11.2014 Read news

Service culture, from east to west

09.11.2014 Read news

Vincenzo Di Maria - What are you looking for?

03.11.2014 Read news

Just a grilled ham and cheese sandwich

02.11.2014 Read news

Bringing design to non-profits

02.11.2014 Read news

Branding and service design

02.11.2014 Read news

Domaine de Boisbuchet

31.10.2014 Read news

Digital Tools for Desgin Research

31.10.2014 Read news

MIT Media Lab rebranding

29.10.2014 Read news

Pumpipumpe - The swiss stickers that foster neighborhood sharing

24.10.2014 Read news

Why we still choose Airbnb?

21.10.2014 Read news

“Bigger than bigger” is not the point

21.10.2014 Read news

The ubiquitous service design

20.10.2014 Read news

Oilproject - free school for everyone

20.10.2014 Read news

Mi Ciudad Ideal: co-designing Bogota

20.10.2014 Read news

Designing for disaster relief

19.10.2014 Read news

Fast food: faster.

17.10.2014 Read news

Restart Project: don't despair, just repair!

17.10.2014 Read news

Home cooked food, by neighbours for neighbours

17.10.2014 Read news

Foresight Thinking - WHO IS OUR FUTURE CUSTOMER?

16.10.2014 Read news

International Conference on Design and Emotion held in Bogotá

16.10.2014 Read news

Use it Europe - City maps for young travellers made by locals

13.10.2014 Read news

Nicola Morelli - Building Blueprints

10.10.2014 Read news

Nicola Morelli - From people to blueprints

09.10.2014 Read news

First class: Beatrice Villari introduces Service Design

08.10.2014 Read news

II Edition of the Master in Service Design: is on air!

06.10.2014 Read news

Service Design never stops: First Edition out, Second Edition in!

02.10.2014 Read news

My 7 UX principles to understand people and design services for them

28.05.2014 Read news

Intangible: The first event by the Master in Service Design

22.05.2014 Read news

Presentation to the Energy Group

14.04.2014 Read news

Visit to Reggio Children

14.04.2014 Read news

Learning from empathy driven innovation

20.03.2014 Read news

Why a new golden age for UI Design is around the corner

17.03.2014 Read news

Rediscovering heritage to engage the Luxury Customer

16.03.2014 Read news

INTANGIBLE. - The MSD Event -

14.03.2014 Read news

Service Design: setting the stage for the consummate experience

10.03.2014 Read news

Global Service Jam HQ!

10.03.2014 Read news

Saatchi & Saatchi Hong Kong creates the world's first machine that instantly converts newspaper into wrapping paper

09.03.2014 Read news

New Cell Phone Charging System Harvests Energy from Vibrations

09.03.2014 Read news

"Extraordinary information presented in extraordinary ways"

07.03.2014 Read news

Using iBeacon in a smart retail to engage customers

07.03.2014 Read news

Live from Palermo Jam!

07.03.2014 Read news

Knowledge with SlideShare

05.03.2014 Read news

Universal access to banking services in Guatemala

05.03.2014 Read news

Internet of Things

03.03.2014 Read news

Start up world: GoalShouter

03.03.2014 Read news

Why Service Design?

02.03.2014 Read news

Israeli company reinvents the wheel – literally

02.03.2014 Read news

What is Service Design?

02.03.2014 Read news

Passenger Terminal Conference & Expo

01.03.2014 Read news

ShareRoller: Powerful portable turbo kit electrifies any share bike

01.03.2014 Read news

A Battery that runs on sugar!

18.02.2014 Read news

Participate in OpenIdeo's Women's Safety Challenge

16.02.2014 Read news

Free employees to experiment with big ideas

13.02.2014 Read news

Charge your cellphone with a plant

09.02.2014 Read news

The Business Model Canvas in the Boardroom

07.02.2014 Read news

Visit to Mind Lab

04.02.2014 Read news

The 10 principles of interaction design

02.02.2014 Read news

Learning to be innovative dreamers from Hayao Miyazaki

02.02.2014 Read news

“Hazte Visible” (make you visible) the turn signal belt for cyclists

02.02.2014 Read news

Open lecture: Beyond Visualization

29.01.2014 Read news

A memorable self organising musical experience

28.01.2014 Read news

How to improve UX with service design tools

20.01.2014 Read news

Learning Experience Design from Antoni Gaudi

19.01.2014 Read news

LIFTWARE: The spoon that helps Parkinson’s sufferers to eat!

19.01.2014 Read news

Sugru... What is that really?

13.01.2014 Read news

An ecological extra help for biking!

13.01.2014 Read news

The spiritual laws of Service Design

09.01.2014 Read news

Second Open Lecture: Innovation and Cultural Change

13.12.2013 Read news

How designers can help consumers look after their health

09.12.2013 Read news

JAMMING

09.12.2013 Read news

Chileans create a drink that prevents hangover

08.12.2013 Read news

The Croatian Museum of Tourism – because we are all travelers

08.12.2013 Read news

BICLA: Chilean Design for the growing cycling community.

08.12.2013 Read news

The Psychology Behind Information Dashboards

08.12.2013 Read news

Defining the Touchpoint

08.12.2013 Read news

4D Experience: sensory immersion into films

08.12.2013 Read news

Video ethnography in series. How to show new trends.

03.12.2013 Read news

How establish a connection between Users and Big Data

03.12.2013 Read news

Embedding design thinking in business

03.12.2013 Read news

Services Examples

02.12.2013 Read news

How to cultivate the skill of empathy

02.12.2013 Read news

Rewriting scripts for new Retail Experiences

25.11.2013 Read news

Making life simpler for UK citizens

24.11.2013 Read news

There are no Service Design Superheros

23.11.2013 Read news

Mapping the multichannel customer

18.11.2013 Read news

Russia Offers Free Train Tickets To People Who Exercise

16.11.2013 Read news

A different kind of bike share story: Closing down

13.11.2013 Read news

Things that I learned when developing services

13.11.2013 Read news

Innovation & Design at Virgin Atlantic

13.11.2013 Read news

UK Gov Service Design Manual

13.11.2013 Read news

Design for Health

12.11.2013 Read news

Pu-pulito! An original service.

11.11.2013 Read news

Which skill should I learn today?

11.11.2013 Read news

Farm to Baby Delivery Food Service

11.11.2013 Read news

The 'Liberation Wrapper', the wrapper that frees japanese womens from cultural restraints

11.11.2013 Read news

Becoming a Citizen

11.11.2013 Read news

In home healthcare it’s people, not products that count

11.11.2013 Read news

Frank & Oak: disrupting the fashion industry

10.11.2013 Read news

One day I learn from you, next day I teach you.

10.11.2013 Read news

The People's Supermarket-UK

09.11.2013 Read news

Leading Business by Design

07.11.2013 Read news

Six breakthrough innovations designed in Chicago

05.11.2013 Read news

Experience the world instead of talking about experiencing the world

04.11.2013 Read news

Device enables friends to send smells around the world

04.11.2013 Read news

How to sell healthcare services in an era of big data and crowdsourcing

04.11.2013 Read news

REOOSE. Trading unused items without money.

04.11.2013 Read news

A Zero waste shopping experience

02.11.2013 Read news

Service Design Network conference 2013

31.10.2013 Read news

Measuring eotions unobtrusively

29.10.2013 Read news

Big Data for smarter customer experiences

29.10.2013 Read news

Accessibility and Design

29.10.2013 Read news

Food Sharing Club

28.10.2013 Read news

New York Digital

28.10.2013 Read news

Empowering children through Lunch Service Redesign

28.10.2013 Read news

Government is Collective Action

27.10.2013 Read news

The successful recipe of the first Gluten-free restaurant in Chile

27.10.2013 Read news

Smart Cities. The roles played by technology, people and institutions

22.10.2013 Read news

Open lecture with Ezio Manzini: a great success!

22.10.2013 Read news

Match Office

22.10.2013 Read news

Second European Social Innovation Competition

22.10.2013 Read news

A little Blabla can build Trust

22.10.2013 Read news

Smart tags are opening their way in Costa Rica market

22.10.2013 Read news

Servitize yourself!

07.07.2013 Read news