SERVICE DESIGN TOOLS

Service Design Tools is an online platform bridging academic research and professional practices. It’s an open collection of tools and tutorials that that helps students and practitioners approach service design and deal with complex design challenges. Founded in 2009 by Roberta Tassi from Oblo, since 2020 an updated release of the platform was issued, also introducing the collaboration with the Master and Service Innovation Academy of POLI.design to further develop the platform and evolve the project, with additional content and initiatives.

OBJECTIVES


  • – Literature review on the subject
  • – Mapping of players, practices and tools through desk and field research
  • – Development of original contributions to be published on the platform
  • – Development and testing of design methods and tools for practitioners and companies

MENTORS

Silvia Barbieri

FOUNDER OF THE BRANDING LETTERS

Silvia Barbieri

FOUNDER OF THE BRANDING LETTERS

Paolo Lombardi

OPEN INNOVATION MANAGER

Roberta Tassi

FOUNDER & DESIGN LEAD OF OBLO

Carlo Asta

BUSINESS DESIGNER AT H-FARM

Giulia Di Gregorio

SERVICE DESIGNER AT H-FARM