The Master in Service design provides a unique and international experience focused on the development of tangible strategies via hands-on and iterative learning modules. For example, students in my module learned to successfully build, communicate and gather feedback on their online service platforms in less than 48 hours. All with plenty of fun. Service Design students work hard and play hard.
Service Design is an interdisciplinary field of practice that embraces the best of design thinking mindset, empatia research tools coming from ethnography and marketing, innovative business strategy and value creation models. The MA Service Design at Politecnico in Milan brings together the best of academics, thinkers and practitioners working in this fluir field across Europe, preparing the students to approach the service industry with a range of new tools and processes to improve, reshape or to create new services. The students on the course bring different experiences, backgrounds and perspectives from all over the world, creating a strong peer learning environment that allows them to grow both personally and professionally. I would recommend the MA Service Design at Politecnico in Milan as one of the top 5 learning programmes on this field internationally.